Vinted Members Voice Anger About Sizing Updates
Shoppers are voicing their frustration after an update resulted in items being listed as the wrong size.
This online marketplace has revised its measurement guidelines for women's and children's clothes failing to inform all users about the change.
Online Platforms Response
Numerous buyers and vendors are posting online claiming that product pages now present a different size category compared to what was initially listed as a result of the reclassification.
The platform stated the new system was more in line with other platforms.
They have suggested members to review their products and adjust the sizing manually if necessary, causing user dissatisfaction.
Sizing System Modifications
Earlier, the sizes had both a single numeric size and a letter, for instance S/8 or M/10.
The revised method features an alphabetical indicator and numerical range such as S/UK 8-10.
With some products, the size labels have been reassigned - for example a size L was previously a 12 but is now a UK 16-18.
Shopper Accounts
One content creator, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
A different member, from Glasgow, explained products she uploaded with size 14 tags were appearing on the platform as larger sizing 20-22.
"Should someone sized 20-22 purchase these they may become frustrated," she said.
Manual Updates
A different user, located in England, stated she felt frustrated by the change as she had to manually change the measurements for "each individual item".
"For me this is particularly frustrating, as I'm chronically ill and platform income has been essential after experiencing income reduction," she said.
Platform Context
The platform boasts over 100 million shoppers, comprising 18 million UK members.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This represents another occasion where an unanticipated change to the app has proved unpopular: last year, Vinted reversed a change to its shipping options after backlash from users.